Excellent customer support from the Kunglers!…

And what did I get in return? A lot of friendly IMs and a free new outfit with my name on it! Isn’t that simply the best example of customer experience ever? And that for a complete stranger — I can only imagine what the Kunglers do to their regular customers, I’m sure that they’re treated like royalty…

I can only applaud the Kunglers, be amazed at the level of customer support they’re willing to give, and point it out as an excellent example of how the shopping experience in SL can still be improved, by just adding the human touch — and wish them all the best of luck with their business, which I’m sure it’s a big success. No wonder the fashionista bloggers all recommend their outfits — the human touch does, indeed, make a difference. Thanks, Kunglers, and good luck for you!

And I hope that you comment on how you had similar experiences with other content creators out there 🙂 These people certainly deserve all our encouragement for doing business in the best way possible: making customers happy by talking to them.

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